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Quality Training. Professional Care. Exclusive Savings.
As healthcare professionals, we have witnessed the most vulnerable moments in a patient's life. We have seen how overwhelming healthcare can become, not only for the patient, but for the families trying to understand what is happening, make difficult decisions, and ensure their loved one receives the care they deserve.
And sometimes, there is no family member available to be there.
Patients can leave an appointment unsure of what was discussed. Families can struggle to understand the plan of care. Important questions can go unanswered, and communication between patients, families, caregivers, and healthcare providers can become fragmented.
We believe no patient should have to navigate those moments alone.
This company was built to fill those gaps.
Through compassionate, nurse-led advocacy and care coordination, we help patients and families better understand their healthcare, stay connected to their care team, and feel supported throughout their healthcare journey.
Care Coordination With Compassion at the Center
When someone you love is sick, the healthcare system can feel overwhelming. There are appointments to remember, questions that need answers, care plans to understand, and countless details that can be difficult to keep track of, especially when family members cannot always be there.
We understand because we've seen it firsthand.
As healthcare professionals, we've cared for patients who were unsure of what would happen next and families who were doing their best to navigate a complicated healthcare journey from a distance. We've seen how easily a patient can feel alone when communication breaks down or when there is no one available to help connect the pieces.
That's why we're here.
We help bring the pieces of care together, connecting patients, families, caregivers, and healthcare providers through clear communication, thoughtful coordination, and compassionate support.
Whether it's helping prepare for an appointment, following up on a care plan, communicating important changes, or simply making sure someone understands what is happening, we provide an extra layer of support when it matters most.
Because every patient deserves to feel heard, every family deserves peace of mind, and no one should have to navigate their healthcare journey alone.
To Bridge the Gaps in Care Through Knowledge, Coordination, and Compassion.
Our mission is to strengthen the connection between quality care and the people who depend on it.
We support patients and families by helping them navigate their healthcare with greater clarity, coordination, and confidence.
Rooted in nursing expertise and real-world clinical and leadership experience, we believe quality care begins with well-prepared caregivers and continues through effective communication and coordinated support.
Our goal is to help create care environments where professionals feel equipped to do their best, families feel supported, and patients receive the attention, dignity, and quality of care they deserve.
We are committed to strengthening the people who provide care and supporting the people who receive it.
We believe effective care coordination starts with communication, organization, advocacy, and individualized support.
We work to help connect the right people, services, and resources while keeping the client's needs and goals at the center of the process.
Professional Experience
Led by experienced nursing professionals with a strong clinical background.
Personalized Support
Care coordination is tailored to each client's needs and circumstances.
Better Communication
We help facilitate communication among clients, families, caregivers, and healthcare providers.
Continuity of Care
We help reduce gaps in communication and support smoother transitions between healthcare settings.
Because healthcare is more than diagnoses and treatment. It's about people, and making sure every person has someone in their corner when they need it most.
Our goal is to make healthcare easier to navigate while helping clients receive appropriate, organized, and person-centered care.
Who We Serve
- Older adults
- Individuals with complex healthcare needs
- Individuals transitioning home after hospitalization
- Individuals receiving multiple healthcare services
- Families and caregivers
- Assisted living and residential care clients
- Individuals who need help navigating healthcare services
Our Care Coordination Services
Care Planning & Coordination
- Comprehensive care coordination
- Development and coordination of individualized care plans
- Coordination between healthcare providers, caregivers, and support services
- Follow-up on recommended services and appointments
Healthcare Navigation
- Assistance navigating healthcare systems
- Connecting clients with appropriate healthcare and community resources
- Helping clients and families understand available services
- Assistance coordinating transitions between healthcare settings
Provider & Care Team Communication
- Communication and coordination with members of the client's care team
- Collaboration with physicians, nurses, facilities, caregivers, and other service providers
- Helping promote continuity of care
- Follow-up regarding care needs and recommendations
Transition & Discharge Support
- Hospital-to-home transition coordination
- Post-discharge follow-up
- Coordination of recommended services and appointments
- Identification of potential gaps in care
Chronic & Complex Care Support
- Coordination for individuals with ongoing or complex healthcare needs
- Assistance organizing multiple healthcare services
- Care-plan follow-up and communication
- Support for clients and families managing changing care needs
Family & Caregiver Support
- Education and guidance for families and caregivers
- Assistance understanding care recommendations
- Coordination of services and resources
- Ongoing communication and support
Care Coordination Packages
Care Initiate
- Initial nurse consultation
- Review of current care needs
- Identification of care-coordination priorities
- Healthcare navigation guidance
- Personalized next-step recommendations
- Summary of key concerns and action items
CareStart
Care Initiate package plus
- Initial consultation + assessment + next-step plan
- 1 Doctor Visit appointment with appointment scheduling
- Personalized Care Plan
- Preparation of questions for upcoming appointments
- Written summary of the consultation
- 1 session for discussion with family member
CareLink
- Up to 2 care-coordination sessions/month
- One time in person visit for intake and history
- Appointment coordination
- Follow-up on scheduled appointments
- Care-plan tracking
- Communication support with designated family members/caregivers
- Organization of important healthcare information
- Follow-up reminders
- Coordination with designated providers/facilities as appropriate
- Monthly care-status summary
CareShield
- Everything in CareLink
- Up to 3 coordination sessions/month
- Appointment preparation and follow-up
- Communication with healthcare providers and care facilities, with appropriate authorization
- Coordination between multiple members of the care team
- Care-plan review and tracking
- Assistance preparing questions and concerns for providers
- Follow-up on recommendations and referrals
- Family communication/update
- Identification of potential gaps or unresolved care needs
- Personalized care-coordination plan
Care Concierge
- Comprehensive initial care assessment
- Personalized care-coordination plan
- Appointment scheduling and coordination
- Preparation for medical appointments
- Follow-up after appointments
- Coordination with healthcare providers, caregivers, and facilities
- Care-plan organization and monitoring
- Medication-list organization and reconciliation support
- Referral and specialist coordination
- 1 Hospital discharge and transition support
- Communication updates with designated family members
- Tracking of outstanding healthcare needs and follow-ups
- Assistance preparing questions and concerns for providers
- Regular nurse-led care reviews
- Identification of potential gaps in communication or follow-through
- Priority communication during business hours
Let's Coordinate Your Care
Whether you are looking for support for yourself, a loved one, or a client, SC Healthy Minds Care Coordination PLLC is here to help make the healthcare journey more organized and manageable.
Contact us today to learn more about our Care Coordination services.